|
MANUAL OF BUSINESS PROCEDURES - SECTION 220
Last Updated: June 2003
|
UNIVERSITY STORES
University Stores, a department of University Services, is located in
the Robert D. Angell Building. The campus address is 101 Angell Building.
Stores is responsible for a variety of functions including: fulfilling the
supply needs of Michigan State University through either the "Stores
Stock"
or "Non-Stock
Order"
functions; Receiving; Shipping; Distribution; Campus Mail;
Mail Processing; Lease/Purchase
and Equipment Rental. The department telephone number is 355-1700.
STORES STOCK
The
Stores Stockroom carries over
5,000
items and is responsible for meeting the supply needs of colleges,
departments and programs of Michigan State University. A consolidation of
purchases results in lower costs per item for all departments. University
Stores stocks and dispenses items that are commonly used, have multiple
users, may be difficult to obtain, or items required to be immediately
available. The University Stores
catalog is available on the World Wide Web (WWW).
Searches are possible by item number, keyword search, or manufacturer’s
number.
Two-Hour Pickup: Stores Stockroom offers a two-hour pickup service. Orders
can be placed by fax or telephone. Completed pickup orders will be at the
customer service counter, located through the marked entrance at the front
of the Angell Building. The following procedures apply to pickup orders:
- Two business hours are needed to process an order.
- Orders that are placed as "pickup"
must be picked up. If not picked up by the close of the next business
day, the order is delivered and a delivery fee is charged.
- The customer will receive a copy of the order for verification.
ORDERING
Stocked items may be ordered via the World Wide Web, facsimile,
telephone, campus mail, or in person at the Stores
counter. A description of each method follows:
| |
World Wide Web
The preferred method of ordering is with the University
Stores/Purchasing web-requisitioning system. It is an online
ordering system connecting Purchasing, University Stores,
Inventory, Accounts Payable and department users. Registered users
can access the system for information about product types,
quantities available, and pricing. Completion of a training session
is recommended, but not required. Please contact University Stores
at 355-1700 or Purchasing at 355-0357 for information about training
sessions.
Facsimile (Fax)
Placing orders by fax is fast and convenient. University Stores’
fax number is 355-8308. Use the fax order form "Request
for Supplies from Stores"
(stock number 14027010).
Complete the following information:
- Common unit code
- Building and room number (the delivery address)
- Account number (may specify multiple accounts)
- Full name and telephone number of the authorized person
placing the order
- Date the requisition is submitted by the department
- The stock number, quantity ordered, unit of issue, and a brief
description of the item
- Indicate if the order is for pick up or delivery
Telephone
University Stores provides a telephone ordering service between
the hours of 8 a.m. and 5 p.m., Monday through Friday. To use
this service, call 355-1703 and have the following information
ready:
- Common unit code
- Building and room number (the delivery address)
- Account number (may specify multiple accounts)
- Full name and telephone number of the authorized person
placing the order
- The stock number, quantity needed, unit of issue and a brief description
Counter Sales
University Stores
supplies are available for purchase in person at the customer
service counter. Catalogs and staff are available to assist
customers.
The counter is open from 7:30 a.m. to 5 p.m., Monday through Friday. It
is not open on university holidays.
Campus Mail
Supplies can be ordered via Campus Mail using the "Request
for Supplies from Stores"
form (stock number 14027010).
Complete the following information:
- Common unit code
- Building and room number (the delivery address)
- Account number (may specify multiple accounts)
- Full name and telephone number of the authorized person placing
the order
- The stock number, quantity needed, unit of issue and a brief description
|
PERSONAL USE SALES
University Stores offers items to MSU faculty, staff and students
for personal use. Orders for personal use may be faxed for pickup or
ordered at the customer service counter.
Personal Use Form
The policies for personal sales include:
- Valid MSU identification required at the time of
purchase
- Cylinder gases are prohibited
- Chemical and medical items are restricted
- No refunds. Merchandise can be exchanged if damaged or defective.
A receipt is required.
- Personal use items cannot be delivered
- No back orders or rain checks
- Faxed orders will be held one business day for pick
up before
being returned to stock
- Personal checks must have presenter’s
drivers
license number on them
QUESTIONS, COMMENTS, RETURNS, SHORTAGE, DAMAGE
Questions about an order. When contacting University Stores about
an order, please have the requisition number available. It is found in the
upper right corner of the order form.
Suggestions. Customer satisfaction is very important to University
Stores. Suggestions for new products may be sent on a
"New Stock Consideration Request,"
or call 355-1700 with suggestions, comments, and
recommendations for new products. Suggestions may also be mailed to
University Stores, 101 Angell Building.
Damage/Shortage/Overage. Check the supplies received against the
copy of the delivery document which accompanies each order. Discrepancies
should be reported immediately by calling 355-1700. Shortages must be reported to
University Stores within two working days otherwise, no adjustment can be
made.
Back orders. If an item is temporarily
out of stock, Stores
automatically creates a back order. Reordering by the department is not
necessary. Back orders are filled first upon receipt of stock. Customers
wishing to cancel back ordered items should contact Stores at 355-1700 with the
requisition number and item number to be canceled.
Returns. Merchandise originally ordered and received from
University Stores can be returned provided it can be resold and is in the
original factory carton. No obsolete or discontinued merchandise will be
accepted for return. Personal
Use
orders cannot be returned.
Return Options:
- Call University Stores at 355-1700 and have the following information
ready: requisition number, quantities and descriptions of items to be
returned, and reason for return.
- Fax completed Return/Exchange Form to University Stores, 355-8308. University Stores will
arrange for pickup.
- Attach completed Return/Exchange Form
to merchandise and place in Campus Mail for pickup.
- Bring the item(s) to the Service Counter during business hours with the
required information for credit.
Postage stamps may be returned only if purchased by the roll and
the package is unopened.
Restocking fees. Merchandise that is returned due to Stores’
error or manufacturer’s
defect is credited 100% if returned in its original condition. Stock
merchandise returned for any reason other than error or manufacturer’s
defect is credited subject to the following restocking charges:
| Elapsed time after receipt
|
Restocking charge
|
Same day - 1 week
1 week - 1 month
1 - 3 months
3 - 6 months
Beyond 6 months
|
No charge
15%
20%
50%
No returns
|
SPECIAL STOCK CONSIDERATIONS
The following policies are for regulated chemicals and gas purchases:
Ethyl Alcohol
Federal regulations on tax-free alcohol give explicit directions on
record maintenance and restrictions on the use of ethyl alcohol.
Departments may not sell, issue, or give away alcohol issued to them for
teaching and research purposes. Alcohol must be used as stated in the
Internal Revenue Service Regulations (Distribution and Use of Tax Free
Alcohol, Part 22 of Title 27, Code of Federal Regulations).
Ethyl Alcohol is purchased by University Stores in sealed pint and
one gallon containers, and in bulk quantities which are issued in one
gallon increments. Departments ordering bulk alcohol must
have approved safety cans that are in good condition and with a label
indicating the contents. Stores will pick up, fill, and return the containers.
Compressed Gases and Accessories
Cylinder gases are delivered directly by the vendor to the
department. A cylinder rental charge is assessed and continues to accrue
until the cylinder is returned. Cylinder rental appears as a separate
charge on the Stores monthly billing. It is recommended that grant
accounts not be used. Return all empty cylinders as quickly as possible
to eliminate excessive cylinder rental charges.
- To return empty cylinders, the
Cylinder Return Form must be completed and returned to University Stores.
The completed form should contain the following:
|
| |
-
Building and room number where the cylinders are located
- Cylinder tag or label number
- Rental account number
- Contact person’s
name and telephone number
- Retain a copy of the signed cylinder pickup for your department’s
records. This is valuable in the event of a discrepancy.
- Report cylinders with suspected leaks immediately to the supplier, BOC
Gases, at 321-8035.
|
Dimethyl Sulfoxide
Dimethyl sulfoxide (DMSO) is a controlled substance, not intended for
use in the diagnosis, cure, mitigation, treatment, or prevention of
disease in man or other animals. A signed statement is required to order this item. Please include a copy
of the statement, signed by an authorized departmental representative,
with the "Request
for Supplies from Stores"
form. To obtain a copy of the statement call 355-1700.
Refrigerants (Freon)
The Federal Clean Air Act legislation restricts the sale of
refrigerants to certified technicians only. A "Refrigerant Certification" form
must be on file with Stores, or included with the order before a purchase
is authorized. To obtain a copy of the
"Refrigerant Certification" form call 355-1700.
NON-STOCK ORDERS (Open Orders)
Open Orders are purchasing agreements negotiated by the Purchasing
Department. Vendors are selected to provide supplies and services at
established terms of purchase. The system is for use by all university
departments to obtain small quantity, low value items. The objectives are to
get material quickly, keep the ordering process simple, and minimize the
associated cost.
A number of local vendors have special requirements or restrictions. A
call to Non-Stock Orders (353-5392) may save time if dealing with a vendor
for the first time. A complete listing of policies and vendors is
available on the Non-Stock Order
home page or upon request. Most companies with Open
Orders provide catalogs directly to departments. Non-Stock Orders also
maintains a catalog library for viewing.
PLACING ORDERS
When purchasing from a local vendor, the MSU department (customer) must
obtain a release number. Some vendors require a copy of the release
at the point of sale. The release number is an approval provided by Stores
for processing payment. A
Vendor Listing of suppliers and their requirements is available on
the Stores Open Order web site or from Stores. There are several different
scenarios for locating goods and obtaining release approval, which are
explained in detail below:
- The customer must first identify the item. If identified by catalog
or telephone, the customer may call Stores to obtain the release number.
The customer may also send a
"Non-Stock
Order Form"
(stock number 14027040) to Stores via fax,
campus mail, or hand delivery.
Once the release information is obtained, the customer may place the
order if the vendor is local. Stores will place the order to
out-of-town suppliers. The customer may pick up items at the local
vendor’s
site after obtaining the release number, the vendor may deliver the order directly to the department, or the items may be shipped to Stores where
they will be processed and delivered.
The customer may choose to visit various local vendors to find the
desired item. To save time once the item is found, the customer may call
Stores from the vendor’s
site to obtain a release number. After receiving the number, the
customer can complete the purchase transaction and leave with the items.
If the vendor requires a hard copy of the release at the time of purchase,
Stores will fax a copy to the vendor on request.
In all cases, Stores requires standard information to provide a
release number. This includes: a valid department account number, the
price of the item(s), the quantity, a description of the item, the name of
person ordering, and his or her telephone number, the campus location and the
vendor’s
name. As noted in Item one, the customer has two options. The first is to
call Stores at 353-5392 with this information to obtain the release
number. The second option is to complete the "Non-Stock
Order Form"
(stock number 14027040) and fax, hand
deliver, or mail it to Stores. Note: If the order is called in, do
not send a form. This will result in a duplicate order.
HOW TO COMPLETE THE
"NON-STOCK
ORDER FORM":
This form serves as an order form and/or receiving form and provides
authorization to invoice MSU. This is the only form the customer
completes. The requisitioner (MSU customer) completes the department and
delivery information and supplies the following information: the name of
the company that supplies the items required, order quantity, part or
catalog number, description of items, and price. If ordering from a
company catalog, indicate the page number and issue of the catalog.
WHAT TO DO WITH THE PACKING
SLIP:
Local Vendors ONLY:
Please return packing slips to University Stores, 101
Angell Building, Attn: Open Orders.
Make sure the release number is on the packing slip. When auditing
invoices, the Open Order staff refers to the packing slip for
receipt verification.
Out-of-Town
Vendors: We have the receipt of your item on record,
it is not necessary to forward your packing slip.
PAYMENT
Payment of vendor invoices is handled by the Non-Stock Orders section.
Any invoices received by departments for open order releases must be
forwarded to Non-Stock Orders, 101 Angell Building. The Non-Stock Orders
section charges department accounts through the Stores billing system.
Statements are prepared monthly and are distributed through Campus Mail.
Stores cannot bill in advance. The charge is processed when the invoice
is received and proof of delivery is obtained as evidenced by a packing
slip or a Stores
delivery slip.
POLICIES, RESTRICTIONS, AND SPECIALTY ITEMS
- No single release can exceed
$2,500,
with some exceptions.
No rentals.
No phone cards.
No alcohol.
No tobacco products.
Digilink requires a release number on a
"Stores Non-Stock Order Form" before
merchandise may be purchased.
Safety Services must approve fire extinguisher purchases.
All correspondence must
reference the release number.
Deliveries are not to be
made to campus until a release number is issued by Open Orders.
Orders to out-of-town
vendors must be sent to Open Orders for placement.
Forward all local packing slips to Open
Orders with the release number clearly recorded.
Dry Ice is handled as a standing order. It is available
in a 50 lb. block, a sliced block, or 50 lb. bag of pellets. To use the open
order, a Non-Stock Order Form must be prepared. Required
information is:
| 1. |
Account number. |
| 2. |
Delivery location. |
| 3. |
Day(s) of the week for delivery (Monday, Friday or both).
|
| 4. |
Quantity and type (block, sliced block, or pellet).
Before deliveries start, the department must have a dry ice storage
container available.
To stop deliveries: Deliveries continue as requested until
Non-Stock Orders receives a written cancellation request. Please send
memo at least three (3) business days before the last required delivery
date. The signed and dated memo should include the last required delivery
date. |
DAMAGE AND RETURNS
Report damaged shipments or shortages immediately by calling 355-1700.
For vendors whose names begin with A - K, request
Extension 190. For vendor names beginning with L - Z, request
Extension 192. For damaged goods, retain the original shipping container
until the claim is resolved.
For returns or exchanges, contact Non-Stock Orders on how to
proceed. A Material
Return and/or Shipping Permit form (stock
number
14025620), must be completed
and sent to the Non-Stock Orders office before arrangement can be made
for pickup.
Departments can handle the return of local shipments with a value of less than $50.
Forward credit memos or return slips to Stores Non-Stock Orders. Please
include the release number from the original transaction to ensure credit
is applied to the department ’s
account. Boise Cascade has a separate return policy. Information can be found at
Boise Returns.
STORES RECEIVING
Stores Receiving is the central receiving location for incoming
shipments to campus departments. Receiving accepts authorized shipments
for any department on campus. Receiving is also responsible for
maintaining receiving and delivery records for the University.
The Receiving office will not accept shipments or packages for student
dormitory rooms, Kellogg Center guest rooms, or for organizations not
affiliated with university academic or business operations. Stores is
responsible for receiving and redelivery of shipments relating to
university business only. Stores is not responsible for non-business
related shipments to individuals employed by the University.
Airfreight shipments are delivered by the next scheduled truck to the
delivery location. If the next truck isn ’t
departing until the following workday, a courtesy call is made to notify
the addressee of receipt of material.
A special delivery service is available on an actual cost basis (minimum
of one hour) when:
- Planned delivery service is not acceptable to the addressee.
- A delivery person and vehicle are available.
For all deliveries: Upon receipt of the package(s), the
department signs the delivery receipt and returns the yellow copy
to the delivery person as proof of delivery. The department
retains the pink copy. Signed delivery slips must be returned to
the Stores driver at the time the merchandise is delivered. Signatures
attest to the number of cartons or pieces received, not the
contents.
DAMAGE AND SHORTAGE
Material received in a damaged condition must be reported immediately
to the Damage and Claims section of Stores at 355-1700, Extension 212.
Time is very important. In order for a claim to be considered, concealed
damage must be reported to the freight carrier within 15 days of the
date received by MSU. Please contact Stores immediately for instructions.
In all cases, the package and contents including inner packaging, must be
preserved as received. Do not remove anything from the package
until it has been inspected or a determination made for return or
replacement. Value of the damaged item must exceed $50 before a
formal claim can be filed.
Disposition of damaged items is processed on a
Material Return
and/or Shipping Permit form (stock number 14025620). The form must be
completed and sent to University Stores. Vendors are contacted by
University Stores to verify such information as:
- Whether the claim is to be handled by MSU or by the supplier.
- The shipping address, if returned to the vendor.
- The type of transportation to be used, and who is responsible for the
shipping expenses.
- Whether the shipment requires additional insurance and at whose
expense.
- The exact dollar amount of the claim.
Once a claim is initiated, Stores contacts the department regarding
responsibility for payment of invoices or handling of credits.
Any overage or shortage arriving on a P.O. or P.O.D. should be reported
to the Receiving office at 355-1700, Extension 209, for advice (e.g.
pick
up, redelivery, or Material Return).
SHIPPING
Shipping/Traffic is the central shipping office for all material being
shipped from the University. This area has the responsibility to ensure
materials being shipped off campus are properly classified and adhere to
all federal rules and regulations. The Stores Shipping/Traffic team is
also responsible for the payment of incoming collect and outgoing prepaid
freight charges. Freight and air bills are processed, charges are verified
and billed to department accounts through the Stores billing system.
Individual departments shipping or receiving merchandise directly should
send all freight bills to Stores for processing.
Stores retains the right to make the final determination as to the best
method and terms of shipment. Additional information may be
obtained by calling Stores Shipping at 355-1700, Extension 212.
Purchasing and University Stores have negotiated campus-wide
transportation contracts to substantially reduce overall shipping costs to
the University. Departments are strongly encouraged to use these
contracts.
DETERMINING WHICH FORMS TO USE
| 1. |
When a Purchase Order or Purchase Order Draft is involved: |
|
|
| 2. |
When a Purchase Order or Purchase Order Draft is
not involved, value is not a consideration
and either method is acceptable.
|
| 3. |
When repairs
are involved: |
|
|
TRANSPORTATION SERVICE REQUEST CARD
The Transportation Service Request Card (stock number 14028200) is
an expedient means of shipping. There is no receipt when picked up from
the department and it is assumed the department has made all arrangements
with the recipient of the goods. The
Transportation Service Request Card
may be used for the shipment of any material not involving
a Purchase Order or Purchase Order Draft. Shipments involving a Purchase
Order or Purchase Order Draft valued under $500 with no credit expected
can also use the
Transportation Service Request
Card. All other shipments
must use the
Material Return Form.
Expedited shipping through the various airfreight companies, with
guaranteed times of arrival, may also use this method. It is the
department's responsibility to obtain a correct shipping address and make
all arrangements with the recipient, including return authorization if
required. Shipments containing hazardous material must include a
Material Safety Data Sheet and a full description.
MATERIAL RETURN/SHIPPING PERMIT FORM
Shipments involving a Purchase Order or Purchase Order Draft valued
over $500 or those involving a credit require a
Material
Return/Shipping Permit (stock number 14025620).
Please see the
Purchasing MBP for
more information.
SHIPMENT OF HAZARDOUS MATERIALS
It is strongly recommended that all hazardous material be shipped
through the Stores Shipping Department. Failure to do so puts the
University and the individual at risk for substantial federal
fines. Federal regulations require shipments to include a 24-hour
emergency response telephone number and also require all persons offering
hazardous materials for shipment to be certified. Documentation must
include a copy of the Material Safety Data Sheet (MSDS).
Attach the sheet to the MR form before sending it to Stores. Copies
of MSDS forms are available through the Office of Radiation, Chemical and
Biological Safety (355-0153). Please refer questions regarding the
shipment of hazardous materials to the Stores Shipping Department (355-1700,
Extension 212).
DISTRIBUTION SERVICES
University Stores operates a delivery system for the transfer of
materials and mail.
PICK UP AND DELIVERY
- The building and room number specified on the order form or pickup
notice is considered the final delivery or pickup location. To change a
location and avoid additional charges, call Receiving at 355-1700,
Extension 209 prior to the delivery or pickup. If the room listed is a
locked storage room, indicate on the form where a key can be obtained. If
a signature on the delivery slip is to be obtained at a location other
than the delivery location, this must also be indicated.
- Signed delivery slips must be returned to the Stores driver at the time
the merchandise is delivered. Signatures attest to the number of
cartons or pieces received, not the contents.
- A special handling fee will be assessed for opening crates, moving,
setup, special equipment, extra personnel, or excessive time. If not
arranged in advance, delivery to a point other than specified on the P.O.,
P.O.D., Non-Stock release, or Stores requisition will incur additional
fees, as will unscheduled pickups.
- Stores offers a pick up and delivery service. To request this service,
call 355-1700 or use the Pickup
Request form. No fee is charged up to a maximum of eight
stackable boxes (approximately 17"x12"x15"
each) or one hamper of mail. There is a special handling fee for
larger orders. See: PICK
UP
AND DELIVERY SERVICES AND RATES
CONTRACTED SERVICES
Please call Stores at 355-1700, Extension 214 to schedule this service
or to obtain an estimate for a job.
- Material handling or distribution services can be arranged on a
contract basis for a service fee. All vehicles are operated by Stores
personnel with the cost of the driver included. Charges for extra
personnel are based on regular and/or overtime rates.
- On-campus service includes furniture delivery, equipment transfers,
etc., either during the regular workday or after hours.
- Off-campus service includes pick up and delivery service for local trips
to the Lansing and East Lansing area, and long distance trips within the
Lower Peninsula.
- Destinations outside the Lower Peninsula may be scheduled if sufficient
lead time is provided.
- Service by either delivery van or freight truck is available.
CAMPUS MAIL
By action of the MSU Board of Trustees and United States Postal Service
Private Express Statutes, campus mail service is limited to the
distribution on campus of official university communications and the
collection of mail for off-campus mailing. Examples of communications
handled are:
- Notices of faculty meetings or other university department sponsored
affairs or programs.
- Notices of meetings of learned and professional societies.
- Communications from one department of the University to another.
- Memorandums from one individual to another when pertaining to current university business.
Section 310.3 (b) of the Private Express Statutes (Vol. 39, Federal
Register pp. 33211-13) does not permit campus mail service to receive or
carry letters that do not relate to the current business of the
University. Communications that cannot be distributed are:
- Personal letters of the University's offices and employees.
- Letters exchanged between non-university agencies.
- Letters exchanged between students.
- Requests for contributions (except Community Charitable Campaign).
- Sales or collections by campus organizations or individuals.
- Church announcements, club announcements, and notices of political or
organizational meetings.
- Anonymous mailings.
- Mailings for commercial, personal or private gain or those containing
commercial advertising for organizations or individuals not affiliated
with the University.
Campus Mail reusable interdepartmental envelopes are available for purchase from Stores
stock in the following sizes:
"
(14018060)
9" x 12"
(14018200)
10" x 13"
(14018250)
Used envelopes may be obtained by filling out our
Interdepartmental Envelope
Request form
.
Due
to limited supplies, envelopes are available on a first come, first served
basis only.
Payroll envelopes are used only for delivery from the Payroll
Department to the department head. To forward payroll time reports or
checks, remove them from the payroll envelope and forward in a regular
mail envelope. Do not reuse Payroll envelopes for interdepartmental mail.
This procedure is designed to protect employee pay sheets, employee
checks, and accountability by Payroll and Campus Mail Service. The empty
envelope can be returned to the Payroll Office for reuse.
RECOMMENDED PROCEDURES FOR CAMPUS
MAIL
The following practices assist Campus Mail in expediting the mail and
maintaining a smooth flow for the total University:
- For large campus mailings
(greater than 200
pieces), contact Campus Mail at 355-1700,
Extension 218 a few days prior to the mailing date.
The mailing must be properly addressed, sorted by building, and
bundled.
Large mailings are merged into the mail flow, as time is available. As
a result, mailings may be delivered over a period of several days.
Single or multiple page mailings not in an envelope should be folded
and sealed.
ADDRESSING CAMPUS MAIL
It is essential to include the building name. Mail is sorted and
delivered according to building. The room number and building name should
be the last line of the address. An example of the proper address for
campus mail is as follows:
Sally Doe
Department of English
201 Morrill Hall
CHANGE OF ADDRESS
Postal Manual 153.6 (mail addressed to schools, institutions, etc.)
states that mail addressed to individuals at schools and similar places will
be delivered to the school. If the addressee is no longer at that address,
it is the responsibility of individuals at that address to provide
forwarding information.
Departments are responsible for forwarding mail that is addressed to
them. Campus Mail Service does not maintain a file of forwarding
addresses. If the forwarding address is unknown, the department should
return U.S. Mail to the Postal Service, endorsed "not at" or
"address unknown." If a department wishes to refuse any
mail, indicate on each piece the reason for refusal and how it should be
handled.
LEASE/PURCHASE PROGRAM
The Lease/Purchase Program is offered by
Stores to provide a means of acquiring needed items for departments
temporarily short of funds. Nearly every kind of product can be obtained
through the Stores Lease/Purchase Program. The program offers financing up
to five years in 12-month increments. Prior approval must be obtained
from Contract and Grant Administration for any lease involving a grant
account.
To initiate a lease, departments must complete a Purchasing
Requisition. In the body of the requisition, the statement "to be
leased through Stores over ____ years" must be included. The monthly
lease charge begins when the material is received and Stores pays the
invoice. For further information and lease payment quotes, call University
Stores at 355-1700, Extension 195.
Stores retains ownership until all lease obligations have been met. The
lease may be paid in full any time during the contract period by paying
the balance (principal plus current month's interest). Additional funds
may be applied to the principal any time during the lease. Once the
balance is paid, ownership is transferred to the leasing department. An
Equipment Transfer Notice is prepared by Stores if the value is over
$5,000.
Departments are responsible for the maintenance contract on
leased equipment. Contact Purchasing for details at 355-0357, Extension
100.
EQUIPMENT RENTAL PROGRAM
University Stores provides a variety of office equipment and other
items for monthly rental. Some of the items available for rent are pagers,
typewriters, fax machines, answering machines, copiers, and
dictation/transcribers. For current rates or additional information on
rental procedures, call 355-1700, Extension 195.
All rental items are under a maintenance contract for immediate repair
in the field. All equipment comes with supplies to start the rental
period. Departments are responsible for expenses incurred due to misuse, theft, or
destruction of the equipment. A monthly rental charge is assessed and
will appear on the Stores ’
monthly statement. The online
Rental Request
form is a convenient method to request rental items. New rental items:
Stores is always looking for new ideas to expand its rental capabilities and
would welcome any suggestions. Call 355-1700, Extension 195 to
make recommendations.
PICK
UP AND DELIVERY SERVICES AND RATES
ON
CAMPUS
|
| MAIL |
One (1) hamper or less: no
charge
More than one hamper: $38/hour/person; $38 minimum charge |
| CARTONS |
Eight (8) paper size 17" x 12" x 15",
stackable: no charge
More than eight cartons: $38/hour/person; $38 minimum charge |
| SPECIAL HANDLING |
Uncrate, move, setup, or anything requiring
special equipment, extra personnel, excessive time, etc. $38/hour/person; $38 minimum charge |
|
SPECIAL DELIVERY |
Delivery or pick up other than normally
scheduled. $38/hour/person; $38 minimum charge |
| DELIVERY POINT |
Other than specified on order.
$38/hour/person; $38 minimum charge |
|
|
| OFF CAMPUS
All vehicles must be operated by University Stores personnel. The cost
of the driver is included. Extra staff is available at an additional
charge.
|
| LOCAL |
Pick up or delivery to/from vendor (Lansing and East
Lansing area) |
|
VAN/PICKUP |
Downtown Lansing - $10/stop |
|
FREIGHT TRUCK |
$38/hour; $38 minimum charge |
|
|
|
LONG DISTANCE
|
|
VAN/PICKUP |
$38/hour/person plus gas, meals and lodging;
$38 minimum charge |
|
FREIGHT TRUCK |
$38/hour/person plus gas, meals and lodging;
$38 minimum charge |
|
|
UNIVERSITY STORES
BUSINESS HOURS
|
| Counter |
7:30 a.m. to 5:00 p.m. |
Phone-In/Open Orders
(353-5392 or 355-1700, Extension 220)
|
8:00
a.m. to 5:00 p.m. |
Phone-In/Pick up Orders*
(355-1703 or 5-1700, Extension 187) |
8:00
a.m. to 5:00 p.m.
|
*Two business hours processing time is required. Orders called in after
3 p.m. will be ready for pickup the following business day.
|
| Receiving |
|
7:30 to 11:45 a.m.
12:30 to 3:45 p.m. |
| Shipping |
|
7:30 to 11:45 a.m.
12:30 to 3:45 p.m. |
| Main Office |
|
8:00
a.m. to 5:00 p.m.
|
| |
|
|
Outbound United Parcel Service shipments must be received at
University Stores by 1 p.m. (unless special arrangements are made
by calling Shipping at 355-1700, Extension 212.)
Outbound Airfreight shipments must be received at University
Stores by 3 p.m. in order for them to go out the same day.
|
|